Terms of Use

Terms of Use

1. About these Terms

These Terms of Use govern your access to and use of this website, including any pages, content, features and contact or enquiry forms made available through it.

By using this website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree to these terms, you must not use this website.

2. Who We Are

This website is operated by ONE2C LIMITED, a private limited company registered in England and Wales under company number 06993058.

Registered office:
Utilita Arena
Mary Ann Street
Cardiff
Wales
CF10 2EQ

In these terms, “One2C”, “we”, “us” or “our” means ONE2C LIMITED.

Contact details:

Email: service@one2c.com
Phone: 0845 2500 620

3. Use of This Website

You may use this website only for lawful purposes.

You agree not to:

  • Use the website in any way that breaches any applicable law or regulation

  • Misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or harmful material

  • Attempt to gain unauthorised access to the website, its server, or any connected server, computer or database

  • Interfere with, damage or disrupt any part of the website or any network or equipment used in providing it

  • Copy, scrape, harvest or exploit content from the website for commercial purposes without our prior written consent

  • Use the website to send spam, unsolicited communications, or false enquiries

We reserve the right to suspend, restrict or terminate your access to the website at any time if we believe you have breached these Terms of Use.

4. Information on This Website

The content on this website is provided for general information only.

It is not intended to amount to technical, legal, regulatory, fire safety, security, insurance or other professional advice on which you should rely.

Although we make reasonable efforts to keep the information on the website up to date, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or current.

Any decisions you make based on information on this website are at your own risk.

You should obtain specific professional advice before taking, or refraining from taking, any action based on the content of this website.

5. Quotes, Enquiries and No Contract

Any request for a quote, callback, consultation, service information or other enquiry submitted through this website is an invitation for us to contact you.

It does not create a binding contract between you and One2C.

Any services supplied by us, including installation, maintenance, inspections, risk assessments or support services, will be governed by separate quotation terms, service agreements, maintenance agreements or other contractual documents issued by us.

We reserve the right to accept or decline any enquiry or request for services at our discretion.

6. Emergency Situations

This website and any contact form on it must not be used for emergency communications or urgent fault reporting where immediate action is required.

If you require urgent assistance, emergency response, or there is an immediate risk to life, safety or property, you should contact the relevant emergency services and/or use the appropriate direct emergency contact method provided to you by One2C under your service arrangement.

We are not liable for any loss arising from reliance on website forms or general website contact methods for urgent or emergency matters.

7. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in this website and in the material published on it, including but not limited to:

  • Text

  • Graphics

  • Logos

  • Design elements

  • Photographs

  • Videos

  • Downloads

  • Layout

All such rights are reserved.

You may view, download and print extracts from this website for your own personal or internal business use only, provided that you do not:

  • Modify any content

  • Remove any copyright, trade mark or proprietary notices

  • Use any images, videos or graphics separately from the accompanying text

  • Reproduce, republish, distribute or commercially exploit any part of this website without our prior written permission

Our name, logo, branding and any related trade marks or service marks may not be used without our prior written consent.

8. Third-Party Links

This website may contain links to third-party websites or resources. These links are provided for your convenience only.

We have no control over the content of those websites or resources and accept no responsibility for them, or for any loss or damage that may arise from your use of them.

A link to another website does not imply our approval or endorsement of that website, its operator, or its content.

9. Website Availability

We do not guarantee that this website, or any content on it, will always be:

  • Available

  • Uninterrupted

  • Secure

  • Free from errors or omissions

We may update, change, suspend, withdraw or restrict the availability of all or any part of this website at any time without notice.

You are responsible for ensuring that anyone who accesses this website through your internet connection is aware of these Terms of Use and complies with them.

10. Viruses and Security

We do not guarantee that this website will be secure or free from bugs or viruses.

You are responsible for:

  • Using your own virus protection software

  • Configuring your technology to access the website safely

You must not misuse this website by knowingly introducing malicious material or attempting to gain unauthorised access to the website or any supporting systems.

11. Limitation of Liability

Nothing in these Terms of Use excludes or limits our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any other liability which cannot be excluded or limited under applicable law

To the fullest extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to this website or any content on it.

We will not be liable to any user for any loss or damage, whether in contract, tort, breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, this website

  • Use of or reliance on any content displayed on this website

In particular, but without limitation, we will not be liable for:

  • Loss of profits, sales, business or revenue

  • Business interruption

  • Loss of anticipated savings

  • Loss of business opportunity, goodwill or reputation

  • Any indirect or consequential loss or damage

If you are a consumer, this website is made available for domestic and private use only. You agree not to use the website for any commercial or business purpose unless expressly permitted.

12. Privacy and Cookies

Your use of this website is also subject to our Privacy Policy and, where applicable, our Cookie Policy, which explain how we collect, use and protect personal data.

By using this website, you acknowledge that any personal information submitted through the website will be handled in accordance with those policies.

13. Linking to Our Website

You may link to our home page provided that you do so in a way that is:

  • Fair

  • Lawful

  • Does not damage our reputation

  • Does not take unfair advantage of our reputation

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not frame this website on any other website, or link to any part of this website other than the home page, without our prior written permission.

We reserve the right to withdraw linking permission without notice.

14. Changes to These Terms

We may revise these Terms of Use at any time by updating this page.

Please check this page from time to time to take notice of any changes, as they are binding on you from the date they are posted.

15. Severability

If any provision of these Terms of Use is found by a court or other competent authority to be unlawful, invalid or unenforceable, that provision shall be deemed deleted.

The remaining provisions shall continue in full force and effect.

16. Governing Law and Jurisdiction

These Terms of Use, their subject matter and their formation are governed by the laws of England and Wales.

If you are a business, you and we both agree that the courts of England and Wales shall have exclusive jurisdiction, unless we choose to bring proceedings in another part of the United Kingdom in which you are established.

If you are a consumer, you may also have the benefit of mandatory rights under the laws of the part of the United Kingdom in which you live.

17. Contact Details

If you have any questions about these Terms of Use or this website, please contact:

ONE2C LIMITED

Registered office:
Utilita Arena
Mary Ann Street
Cardiff
Wales
CF10 2EQ

Email: service@one2c.com
Phone: 0845 2500 620